Harris eSupport is an accurate and efficient way to contact the TRIO Support Staff about software issues and questions.
The benefits of using eSupport include:
you can search through and view all incidents that have been logged for your town
when logging a new incident, you determine the status and severity level
you can log an incident 24 hours a day, 7 days a week, 365 days a year
you will still receive the great customer service from the Support Staff that you have received by making a phone call
If you haven't had the opportunity to use eSupport yet, click here to send an email to TRIO@HarrisLocalGov.com and request a User ID and password or contact the Support Department by calling 207-942-6222.
If you have already experienced the benefits of eSupport, then simply click on the link on the middle of the page.
Our goal is to provide easy to use, cost effective municipal software packages that support the basic needs of smaller sites and yet allow a higher level of complexity for larger, more sophisticated sites.